Orders 🍄

I haven't received an order confirmation, what should I do?

If you’ve placed an order and your payment has been processed but you haven’t received a confirmation email, don’t worry! First, check your email spam folder to make sure it hasn’t been misdirected there. If you still can’t find the confirmation, ple

Can I make a one time purchase?

Yes! Some of our products can be purchased without a subscription—just select the "One-Time Purchase" option on our website. Please note that our free gift bundles and premium starter kits are currently available exclusively through subscription. If

Do you have sample packs?

Yes! Click the links below to find the perfect sample pack for you. Rainbow Dust Mixed Sample Pack. Rainbow Dust Single Flavour Sample Pack. Astro Dust Sample Pack. Rainbow & Astro Dust Sample Pack. Hydro Dust Sample Pack.

Can I choose different flavours in your 2 & 3 pouch starter kits?

Currently, our standard bundles cannot be customized. However, you can still create your perfect mix with our Bundle Builder!. 👉 Try our Bundle Builder here!. Additionally, after your first order, you can update your subscription by logging into you

Does Astro Dust come in different flavours?

Great question!. Currently, Astro Dust is only available in chocolate flavour. If you have ideas or feedback, feel free to reach out - we’d love to know what you think!

Can I have a discount code?

We share all our latest discounts and special offers through our mailing list. To make sure you don’t miss out, sign up at the bottom of our homepage!. 👉 Join our mailing list here!. Scroll down to the very bottom and enter your email to stay update

What can I do if my order is delayed or hasn't been sent out yet?

If you’re experiencing a delay with your order or it hasn’t been sent out within the expected timeframe, we sincerely apologize for any inconvenience this may have caused. Rest assured that we are actively processing your order, and you will receive

Can I purchase a starter kit without signing up to a subscription?

Not at this time - our Starter Kits are available exclusively to our subscribers. However, you can still purchase a pouch of Rainbow Dust as a one-time purchase. Just select the "One-Time Purchase" option on our website.

Are the accessories dishwasher friendly?

Great question!. To keep your accessories looking tip-top, we recommend hand washing them. This gentle approach helps preserve their color and print. If you’re looking for a deeper clean, you can use a dishwasher or soak them in warm, soapy water. Ju