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Spacegoods Help Center

Your reward doesn&#x2019;t ship immediately.It&#x2019;s added to your next subscription order after you claim and it will be delivered to the address on your account at the time of claiming.

Your reward doesn’t ship immediately. It’s added to your next subscription order after you claim and it will be delivered to the address on your account at the time of claiming.

When will my Reward arrive?

90 Day Challenge 🎯

What is Rainbow Dust?

Which flavour is right for me?

What's the best way to have Rainbow Dust?

How long does it take for Rainbow Dust to work?

Can I take Rainbow Dust every day?

What is the serving size for Rainbow Dust?

What's the best way to have Astro Dust?

How should I use your products together in a day?

Can I take Astro Dust and Rainbow Dust in the same day?

Can I take Hydro Dust and Rainbow Dust in the same day?

Can I take Glow Dust and Rainbow Dust on the same day?

Can I take Moon / Star Chews alongside Rainbow & Astro Dust?

How will I feel when taking Rainbow Dust?

The Classic Cup

Our Favourite Recipes - Drinks & Smoothies

Our Favourite Recipes - Snacks

Rainbow Dust Recipes

Rainbow Dust 🦄

What is Glow Dust?

Glow Dust Ingredients

What does it taste like?

How do I make it and how often?

What does Glow Dust Help with?

Is there a subscription plan? Can I add to my current plan?

Does Glow Dust contain Caffeine?

Do you offer samples or trial packs?

Is the Collagen in Glow Dust Halal?

Glow Dust ✨

Are the ingredients safe & legal?

Does Rainbow Dust contain any calories?

Rainbow Dust Chocolate

Rainbow Dust Vanilla Cinnamon

Rainbow Dust Coffee

Rainbow Dust Decaf Coffee

Rainbow Dust Strawberry

Are your products Vegan?

Rainbow Dust Coffee Caramel

Glow Dust

Astro Dust

Hydro Dust

Sweetener Dust

Creamer Dust

Moon & Star Chews

Where are your mushrooms sourced from?

Do you have a caffeine free version?

How does this stuff even work?

Ingredients ☕

How the 90 Day Challenge is Different

Can I cancel early?

What happens if I skip an order?

How do I know if I qualify for the free Reward?

I didn’t get my Reward email. What do I do?

What is Hydro Dust?

Hydro Dust Ingredients

What does Hydro Dust Help with?

How do I make my drink?

Is it better than just drinking water?

Do you offer samples or a trial pack?

Are there different flavours available?

How often should I drink it? When is the best time to take it - morning, post-workout, before bed?

Can I take Hydro Dust and Rainbow Dust on the same day?

Hydro Dust 🍉

I haven't received an order confirmation, what should I do?

Can I make a one time purchase?

Do you have sample packs?

Can I choose different flavours in your 2 & 3 pouch starter kits?

Does Astro Dust come in different flavours?

Can I have a discount code?

What can I do if my order is delayed or hasn't been sent out yet?

Can I purchase a starter kit without signing up to a subscription?

Are the accessories dishwasher friendly?

Orders 🍄

How can I cancel my subscription?

How will I know when my next subscription order is arriving?

How can I update the products in my subscription?

How do I update my subscription address?

What should I do if I received an order confirmation for a subscription I was not aware I signed up for?

Can I change my subscription delivery address?

How do I update the payment method in my subscription?

Subscriptions 🚀

How long does shipping take?

Where do you ship from?

What should I do if my order says delivered but I didn't receive it?

How do I find out which post office / packstation my order has been delivered to?

What should I do if my tracking hasn't updated?

Can I change my shipping address after I've placed an order?

I received the wrong flavour in my order, what should I do?

Do you provide shipping options to locations outside of your standard delivery area?

Is your packaging recyclable?

What should I do if a product is not working after I received it?

My order is missing an item, what should I do?

My order has arrived damaged, what should I do?

What kind of batteries does the frother need?

Shipping & Delivery 🚚

Do you offer refunds or exchanges?

Money Back Guarantee

Returns 📦

Can I take your products while pregnant or breastfeeding?

Will your products show up or impact a drug test?

Can I take your products alongside prescription medication?

Are your products suitable for people with a nut allergy?

Are these 'magic' mushrooms?

Does this help with ADHD?

Are your products suitable for children?

Medical ❓

How to address feedback regarding product flavour and benefits?

I am not happy with the product or service received, how do I complain?

How do I unsubscribe from your marketing emails?

Feedback & Complaints 💬

Do you have a Referral/Ambassador program?

Referral/Ambassador Program T&Cs

Referrals 🤟🏻

About us - The Spacegoods story so far

Need more help? Contact our Support Team

Can I speak to someone on the phone?

Contact 📱

When will my Reward arrive?Updated a month ago