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Spacegoods Help Center

Our team is here to help throughout the festive period. Responses may take a little longer than usual, but we promise to get back to every email and DM as soon as we can.Thanks so much for your patience.

Our team is here to help throughout the festive period. Responses may take a little longer than usual, but we promise to get back to every email and DM as soon as we can. Thanks so much for your patience.

How do I contact your Team over Christmas?

Christmas 🎄

Christmas Cut Off Dates 2025

How long does dispatch & shipping take for Christmas orders?

I need my order by a certain date, can you help?

What is Rainbow Dust?

Which flavour is right for me?

What's the best way to have Rainbow Dust?

How long does it take for Rainbow Dust to work?

Can I take Rainbow Dust every day?

What is the serving size for Rainbow Dust?

What's the best way to have Astro Dust?

How should I use your products together in a day?

Can I take Astro Dust and Rainbow Dust in the same day?

Can I take Hydro Dust and Rainbow Dust in the same day?

Can I take Glow Dust and Rainbow Dust on the same day?

Can I take Moon / Star Chews alongside Rainbow & Astro Dust?

The Classic Cup

Our Favourite Recipes - Drinks & Smoothies

Our Favourite Recipes - Snacks

Rainbow Dust Recipes

Rainbow Dust 🦄

Does the Mushroom Ban impact Spacegoods Products?

Are your ingredients safe & legal?

How does this stuff even work?

Do you have a caffeine free version of Rainbow Dust?

Does Rainbow Dust contain any calories?

Rainbow Dust Coffee

Rainbow Dust Chocolate

Rainbow Dust Coffee Caramel

Rainbow Dust Vanilla Cinnamon

Rainbow Dust Decaf Coffee

Rainbow Dust Strawberry

Glow Dust

Matcha Dust

Astro Dust Chocolate

Astro Dust Chai

Hydro Dust Watermelon

Hydro Dust Pineapple

Sweetener Dust

Creamer Dust

Moon & Star Chews

Ingredients ☕

How can I cancel my subscription?

Will I receive a billing reminder?

How will I know when my next subscription order is arriving?

How can I update the products in my subscription?

How do I update my subscription address?

What should I do if I received an order confirmation for a subscription I was not aware I signed up for?

Can I change my subscription delivery address?

How do I update the payment method in my subscription?

Subscriptions 🚀

What is Matcha Dust?

Matcha Dust Ingredients

What does Matcha Dust help with?

What does it taste like?

How often should I drink it?

Can I take Matcha Dust and Rainbow Dust on the same day?

Matcha Dust 🍵

What is Glow Dust?

Glow Dust Ingredients

How do I make it and how often?

What does Glow Dust Help with?

Is there a subscription plan? Can I add to my current plan?

Does Glow Dust contain Caffeine?

Do you offer samples or trial packs?

Is the Collagen in Glow Dust Halal?

Glow Dust ✨

What is Hydro Dust?

Hydro Dust Ingredients

What does Hydro Dust Help with?

How do I make my drink?

Is it better than just drinking water?

Do you offer samples or a trial pack?

Are there different flavours available?

How often should I drink it? When is the best time to take it - morning, post-workout, before bed?

Can I take Hydro Dust and Rainbow Dust on the same day?

Hydro Dust 🍉

Can I make a one time purchase?

I haven't received an order confirmation, what should I do?

Do you have sample packs?

Can I choose different flavours in your 2 & 3 pouch starter kits?

Can I have a discount code?

What can I do if my order is delayed or hasn't been sent out yet?

Can I purchase a starter kit without signing up to a subscription?

Are the accessories dishwasher friendly?

Orders 🍄

How long does shipping take?

Where do you ship from?

What should I do if my order says delivered but I didn't receive it?

How do I find out which post office / packstation my order has been delivered to?

What should I do if my tracking hasn't updated?

Can I change my shipping address after I've placed an order?

I received the wrong flavour in my order, what should I do?

Do you provide shipping options to locations outside of your standard delivery area?

Is your packaging recyclable?

What should I do if a product is not working after I received it?

My order is missing an item, what should I do?

My order has arrived damaged, what should I do?

What kind of batteries does the frother need?

Shipping & Delivery 🚚

Do you offer refunds or exchanges?

Money Back Guarantee

Returns 📦

Can I take your products while pregnant or breastfeeding?

Will your products show up or impact a drug test?

Can I take your products alongside prescription medication?

Are your products suitable for people with a nut allergy?

Are these 'magic' mushrooms?

Does Rainbow Dust help with ADHD?

Are your products suitable for children?

Healthcare ❓

Do you have a Referral/Ambassador program?

Referral/Ambassador Program T&Cs

Referrals 🤟🏻

About us - The Spacegoods story so far

Need more help? Contact our Support Team

Store Locator

How to address feedback regarding product flavour and benefits?

I am not happy with the product or service received, how do I get in touch?

How do I unsubscribe from your marketing emails?

Contact 📱

How do I contact your Team over Christmas?Updated 9 days ago