European Union 14 Day Cooling-Off PeriodUpdated 5 hours ago

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it, unused, with any applicable packaging, and accompanied by proof of purchase.

Please note that returns from the European Union are subject to return fees, payable by the customer. These fees must be paid in advance through our secure returns portal before your return can be processed. Full details of applicable fees can be found below.

Return fees are a separate charge from your original order and do not affect the amount refunded for eligible returned products.

EU Return Fees

Countries Not Listed

If your country is not listed above, you will need to arrange and pay for your own return shipping. We recommend using a tracked service, as we cannot be responsible for returns that are lost in transit.

Any return shipping costs arranged by the customer are non-refundable.